Be ready
before emergencies strike

1. General Use

You must be at least 18 years old to use this website and place orders. By using this site, you agree to provide accurate and complete information.

2. Products & Pricing

All prices are listed in USD. We reserve the right to modify pricing or discontinue products without notice. Product images are for illustration purposes only.

3. Orders & Payments

Orders are confirmed only after successful payment or order verification. We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud.

4. Shipping

Delivery times are estimates only. We are not responsible for carrier delays, weather disruptions, or customs delays.

5. Intellectual Property

All content, branding, and design elements on this website are the property of Shop Prime Elite and may not be reused without permission.

6. Limitation of Liability

We are not liable for indirect damages, loss of profits, or misuse of purchased products.

7. Changes to Terms

We may update these Terms at any time. Continued use of the website indicates acceptance of the updated terms.

1. Information We Collect

• Name
• Email address
• Phone number
• Shipping address
• Payment details (processed securely)

2. How We Use Information

Your information is used to process orders, deliver products, provide support, and send promotional updates if subscribed.

3. Data Protection

We use secure encryption and do not sell personal data. Access to customer data is limited internally.

4. Cookies

We use cookies to enhance user experience, track performance, and store cart preferences. You may disable cookies in your browser settings.

5. Third-Party Services

We may use trusted third-party providers for payment processing, analytics, and email marketing.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting:

support@shopprimeelite.com

7-Day Return Policy

Items may be returned within 7 days of delivery if unused, in original packaging, and in resellable condition.

14-Day Refund Processing

Once returned items are inspected, refunds will be processed within 14 business days to the original payment method.

Non-Returnable Items

• Digital products & SaaS software
• Gift cards
• Opened hygiene products
• Personalized/custom items

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Order Cancellation

Orders may be canceled within 12 hours of purchase. Once shipped, cancellation is no longer possible.

How to Start a Return

Email us with your order number and reason for return:

support@shopprimeelite.com